If you're an AOL web-mail user, take note...your security may be compromised. I use it fairly extensively so that I don't have to sign on to AOL while writing email. Anyway, the other day while checking my email, I wrote a message to someone, clicked "send" and at that point *normally* a message pops up indicating that the email was sent. Well, this particular day last week, instead of the you've sent mail message, I had another inbox pop up on my screen. Yes, someone else's email box was in my face. Someone from AOL Brasil had his email privacy compromised by me. Good thing I don't know Portugese. :-) I could even open, delete and send emails from his inbox. (Yes, I tested it to see how serious of a security breach this was.) Here's the view of this guy's inbox that I received.
Being the dutiful techie, after hunting for about an hour for an appropriate email address to which I could send a complaint, I sent off a message simply describing the issue. I sent it twice...and guess what? I got two form letters that said, and I quote, "It is always a great pleasure to assist you regarding any issues you may have. From what I understand on your recent e-mail, you have a comment regarding the security in the AOL Mail on the web. Thanks for sharing your thoughts and feelings. Your opinion makes a difference." heheheh. As if my feelings were somehow at issue...or that it was an opinion?!?! Arrrrgh. I wrote back a message and attached the file I linked above and thanked them for their "touchy feely" response, but that there was a serious issue at hand that NEEDED to be escalated to someone who knew something beyond customer service.
Being the dutiful techie, after hunting for about an hour for an appropriate email address to which I could send a complaint, I sent off a message simply describing the issue. I sent it twice...and guess what? I got two form letters that said, and I quote, "It is always a great pleasure to assist you regarding any issues you may have. From what I understand on your recent e-mail, you have a comment regarding the security in the AOL Mail on the web. Thanks for sharing your thoughts and feelings. Your opinion makes a difference." heheheh. As if my feelings were somehow at issue...or that it was an opinion?!?! Arrrrgh. I wrote back a message and attached the file I linked above and thanked them for their "touchy feely" response, but that there was a serious issue at hand that NEEDED to be escalated to someone who knew something beyond customer service.

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